Term and Conditions

Last Updated: [Date]

Hey there, spooky shoppers! Welcome to Spook & Style Shop’s Terms and Conditions. We know this isn’t the most exciting read, but it’s important stuff that helps us keep the party going while protecting both you and us. We’ve tried to make it as clear and fun as possible while covering all the necessary details about using our website and purchasing our frightfully fantastic costumes and decorations.

By accessing our website at festivalcostume.com and making a purchase, you agree to these terms. So grab your favorite 80s neon leg warmers, get comfortable, and let’s dive in!

1. Who We Are & Getting to Know You

We’re Spook & Style Shop, your go-to destination for awesome costumes from every era (50s to 90s and beyond!), creepy decorations, and everything you need to throw the most spooktacular party. Our website is designed for costume enthusiasts, party planners, and anyone looking to add some fun to their celebrations.

To use our website and make purchases, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not use our site to engage in any fraudulent activities

2. Products & Services Information

We offer a ghoulishly good selection of:

• Decade-themed costumes (50s, 60s, 70s, 80s, 90s)
• Character costumes (aliens, angels, animals, book characters)
• Spooky decorations (animatronics, body part décor, bloody chop shop items)
• Accessories (bowties, suspenders, car accessories, chains & shackles)
• Apparel and cozy items (blankets & pillows)

3. Ordering & Payment Terms

Placing Orders

When you place an order with us, you’re making an offer to purchase goods that we may accept or decline. We reserve the right to limit quantities and refuse service for any reason.

Payment Methods

We currently accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you’re authorized to use the payment method.

Pricing & Taxes

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect orders already placed. You are responsible for any customs duties, taxes, or fees imposed by your country for international orders.

4. Shipping Information

We ship globally with some exceptions (we currently cannot ship to parts of Asia and some remote regions).

Processing Time

Please allow 1-2 business days for order processing (excluding weekends and holidays).

Shipping Methods

• Standard Shipping ($12.95): Via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: For orders over $50 via EMS. Delivery within 15-25 business days after shipment.

5. Returns & Refunds

We want you to be 100% thrilled with your purchase! Here’s our spooktacular return policy:

Return Window

15 days from the date you receive your item(s).

Conditions for Returns

To be eligible for return, items must be:

• Unworn and unused
• In original packaging
• Have all original tags attached
• Accompanied by proof of purchase

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Intimate or sanitary apparel
• Opened or used Body Part Décor or Bloody Chop Shop Décor items

Return Process

Contact us at [email protected] within 15 days of receiving your order. Do not ship items back without receiving a Return Merchandise Authorization (RMA) number and instructions from our team.

Refunds

Refunds are issued to the original payment method within 1-2 business days after we receive and inspect your return. Depending on your bank, it may take 5-10 business days for the refund to appear on your statement.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or defective product).

6. Your Responsibilities

As our valued customer, we ask that you:

• Provide accurate information when creating an account and placing orders
• Protect your account credentials
• Use products as intended (costumes for dress-up, decorations for spooky fun)
• Follow any safety guidelines provided with products
• Understand that some products may have small parts not suitable for young children
• Notify us promptly of any issues with your order

7. Intellectual Property

All content on our website – including text, graphics, logos, images, and product designs – is the property of Spook & Style Shop or our suppliers and is protected by copyright and other intellectual property laws.

You may use our site content for personal shopping purposes only. Any other use, including reproduction, modification, or distribution, without our prior written permission is strictly prohibited.

8. Limitations of Liability

We work fiendishly hard to ensure your experience with Spook & Style Shop is spooktacular! However, there are some things we can’t control:

We’re not liable for:

• Delays in delivery beyond our control (carrier issues, customs delays, weather events)
• Minor variations in product color or design from website images
• Incorrect use of products against their intended purpose
• Any indirect, incidental, or consequential damages arising from your use of our products

Our maximum liability to you for any claim related to your purchase is limited to the purchase price of the product in question.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. The most current version will always be posted on our website with the updated date. By continuing to use our website after changes are posted, you accept the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [State where business is registered]. Any disputes shall be resolved in the courts located in Jacksonville, US.

11. Contact Us

Questions about these Terms and Conditions? Need help with an order? Our spooktacular support team is here for you!

Email: [email protected]

Address: Spook & Style Shop, 3085 Ashmor Drive, Jacksonville, US 97530