Last Updated: October 2023

Welcome to Spook & Style Shop! At our core, we’re all about making your costume shopping experience spooktacularly fun and secure. Just as we take pride in offering groovy 50s outfits, alien costumes, and creepy décor, we’re equally committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit festivalcostume.com. By using our website, you agree to the practices described below. If you have any questions, reach out to our friendly team at [email protected]!

1. Information We Collect

To provide you with a seamless shopping experience—from browsing our 70s costumes to checking out with secure payments—we collect certain information:

  • Personal Information: When you make a purchase or create an account, we collect details like your name, email address, shipping address (e.g., 3085 Ashmor Drive, Jacksonville, US 97530), and payment information (e.g., credit card details processed via Visa, MasterCard, JCB, or PayPal).
  • Browsing Data: We use cookies and similar technologies to track your interactions on our site, such as pages visited (e.g., menu items like “Alien Costumes” or “Bloody Décor”), IP address, and device type.
  • Communication Data: If you contact us via email or other channels, we keep records of those interactions.

2. How We Use Your Information

Your data helps us deliver a frightfully good time! We use it to:

  • Process orders and provide free shipping on orders over $50.
  • Improve our website and product offerings based on trends (like popular 80s costumes or animatronics).
  • Send updates about new arrivals, promotions, or party tips—only if you opt-in!
  • Ensure security and prevent fraud, aligning with our commitment to “spooktacularly simple & secure payments.”

3. Sharing and Disclosure

We value your trust and only share information when necessary:

  • Service Providers: We partner with trusted third parties (e.g., payment processors like PayPal) to handle transactions securely. They access only the data needed to perform their functions.
  • Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights.
  • Business Transfers: In the event of a merger or sale, customer data may be transferred, but we’ll notify you and ensure continuity in privacy practices.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based in Jacksonville, US, we serve customers globally (except Asia and some remote areas). Your data is stored on secure servers with industry-standard encryption—because we treat your security as seriously as our costume quality! Measures include:

  • Encryption of sensitive data during transmission and storage.
  • Regular security assessments to guard against digital “monsters.”
  • Access controls limiting data handling to authorized personnel only.

While we strive for maximum protection, no online method is 100% secure, but we’re always working to improve.

5. Your Rights

You have control over your data! As a user, you can:

  • Access and update your personal information through your account settings.
  • Opt-out of marketing emails by clicking the unsubscribe link.
  • Request deletion of your data, subject to legal obligations.
  • Object to certain data uses, like profiling for analytics.

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days, as per global privacy standards like GDPR and CCPA.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience—for example, to remember your cart full of animal costumes or biker outfits. These help us:

  • Analyze site traffic and trends (e.g., which decades costumes are hottest).
  • Personalize content and ads based on your browsing behavior.
  • Improve functionality, such as keeping you logged in during checkout.

You can manage cookie preferences through your browser settings. Note that disabling cookies might affect site features.

7. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted here with a new “Last Updated” date. Continued use of our site means you accept those changes.

8. Contact Us

Questions about privacy? We’re here to help—just like we are for costume advice! Email us at [email protected] or write to: Spook & Style Shop, 3085 Ashmor Drive, Jacksonville, US 97530.

Let’s keep the party going securely! 🎉